After-sale service
We provide a good after-sale service to our partners, if has product fault need to repair, please contact us, and we will cooperate with your engineers to try to deal the fault in the local firstly, so as to minimize the transportation and other cost. We will guide you how to deal the troubleshooting, and your engineers follow our guidance to solve fault. If need parts for replacement, we will send to you. If still can not solve the fault at last, please arrange to deliver the fault parts back to us for repair.
And in warranty period, you should be responsible for the freight of sending the fault parts back to us(You can send by postal the freight is low, the time is long we can deliver new parts for your use). And we will be responsible for the cost of repair and the freight of sending new or after repair parts to you.
Thanks for visiting our website, any more question please don't hesitate to contact us, your inquiry will be highly appreciated.
Contact Person : | Bella |
---|